Terms of use
Eshop.koinsep-kipseli.gr is an online store for the exhibition and distribution of products through the Internet, based in Rethymnon. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of the company “Koinsep Kipseli”, located at www.eshop.koinsep-kipseli.gr. Make sure you agree to the following terms and conditions because your further use and browsing of the above website www.eshop.koinsep-kipseli.gr implies your explicit and unconditional consent and consent with them.
Terms
Www.eshop.koinsep-kipseli.gr reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, according to its needs and transactional manners. Www.eshop.koinsep-kipseli.gr undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the change of terms does not occupy orders that you have already placed.
Limitation of Liability
Www.eshop.koinsep-kipseli.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.
Www.eshop.koinsep-kipseli.gr is responsible only for deceit and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website.
The online store www.eshop.koinsep-kipseli.gr is not responsible for any technical problems that may occur to users when attempting to access the website and during it and are related to the operation or compatibility of their own infrastructure using it website. Also www.eshop.koinsep-kipseli.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.
Intellectual property rights
The website www.eshop.koinsep-kipseli.gr is the official website of the company “Koinsep Kipseli”. All content of the website, which is posted, including images, graphics, photos, drawings, texts, services and products are the intellectual property of the company and are protected under the relevant provisions of Greek law, European law and international conventions.
Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the actual provider of the Content of the websites is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or for commercial or other purposes is permitted only with the prior written permission of our company, or any other legal owner of the above copyrights.
The names, images, logos and insignia that represent www.eshop.koinsep-kipseli.gr and / or third parties contracted with them as well as their products or services, are exclusive marks and insignia of the company “Koinsep Kipseli”and / or www.eshop.koinsep-kipseli.gr or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their appearance and display on the website www.eshop.koinsep-kipseli.gr should in no way be construed as a transfer or assignment of their license or right of use.
User Obligations
The users of the website www.eshop.koinsep-kipseli.gr accept that they will not use them and the online store of our company for sending, publishing, sending by e-mail or transmitting in other ways any Content that is illegal, harmful, threatening, offensive, disturbing, defamatory, defamatory, vulgar, obscene, libelous, violates someone else’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted violates any patent, trademark, trade secret, such as contractual or managerial relationships (such as inside information, property and confidential information obtained or disclosed as part of employment relationships or covered by confidentiality agreements).
Products’ market
Www.eshop.koinsep-kipseli.gr makes every effort to provide high quality services. However, cases of errors in prices and secondary products can not be ruled out and it can not be guaranteed that there will be no downtime of the website or “human” errors when updating / indicating the price of a product. For the safety and efficiency of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact +306936704854 or via the e-mail form of the website .
When registering your order you will receive an automated e-mail stating the details of your order.
In case there is a pending issue in your order then a corresponding e-mail will be sent to you. Alternatively we will contact you on the phones you have given us during the registration or registration of the order on our site.
Cancellation Policy – Returns – Cancellations
Return products
You have the right to return the products you bought and request their replacement a) in all cases in which, through proven fault of your company, products other than or substantially different from those you ordered were delivered. For any question contact +306936704854.
Company Details – Right of withdrawal
According to the current legislation, the user has the right to withdraw from the purchase of products through www.eshop.koinsep-kipseli.gr with a statement addressed to the company “Koinsep Kipseli”, Tax Identification Number 997119845 , RETHYMNO TAX, based in Rethymno, Crete, 12 Albert Schweizer Street, within 14 days of receiving the products.
Refund: Within 14 days and after the return is approved and your original order has been paid by cash on delivery, credit card charge, then you will get your money back by depositing in a bank account that you will indicate to us.
Product damage
It is recommended to the customers of the online store when they receive products that have been damaged, cracked or completely destroyed then they should contact the courier company within 24 hours from the time of receipt. In order to compensate for any damage, the products must not be removed from the package and delivered exactly as received by the courier company within 24 hours.
Order cancellation
The order can be canceled in the following cases:
Before the order is completed, during the electronic ordering process you can “back” and remove the quantities of products from your cart by clicking on the “remove” button.
If the online order has been completed but the product has not been shipped yet you can call +306936704854 store hours and one of our partners will undertake the cancellation of your order. Cancellation does not occur unless a relevant confirmation is sent by the COMPANY by e-mail to the customer.
If the online order has been completed and shipped it can not be canceled.
After receiving the product, call us at +306936704854 explaining the reason you wish to cancel the order. One of our partners will serve you immediately and will inform you about all your options.
In case your order has been completed electronically and you wish to cancel it, then contact +306936704854 to provide the details of your order within one day from the date of the order.
Payment methods
Cash on delivery: 2 € – Payment upon delivery of the order by the courier in cash.
- Bank transfer: Payment of the order through our account at Piraeus Bank with IBAN GR25 0171 8820 0068 8212 4561 757.
- Paypal: Payment for the order through our Paypal account.
Shipping methods
The products are sent with the company ELTA Courier.
For purchases under € 20, shipping is € 3 and € 1 / kg for over 2kg.
For purchases over 20 € and up to 2kg Free shipping.
Shipping cost to Europe (outside Greece) is € 15.
Attention: The shipping charges relate to shipments within Greece. For shipments abroad, you definitely need to contact eshop@koinsep-kispeli.gr.